Booking & Cancellation Policies

 When booking a treatment or session with a practitioner, please note that you pay your practitioner directly.

New Clients of Pure Lotus Wellness Retreat will be required to prepay for their First/Initial Treatment Booked. You will be invoiced separately by your Practitioner. 

Please note their personal preference for payment under their names.

All practitioners accept cash and etransfer. Only some offer debit/credit. Gift Certificates only apply to Services/Workshops/Classes offered by Carrie-Leigh Stockwell. 

100% Cancellation & No Show Fee. If you are unable to make your appointment, we do have a 24 hour cancellation policy. If you cancel within 24 hours of your appointment, you will be invoiced for 100% of your sessions fee. Please contact us at info@pure-lotus.ca to Cancel

When registering for a Workshop or Program full pre-pyament of the workshop fee will be taken at time of booking. Credit Card, PayPal and E-Transfers to info@pure-lotus.ca are accepted. 

100% Cancellation & No Show Fee.  If you cancel before 24 hours, you will be refunded for 100% of your sessions fee. If you cancel within 24 hours or do not show, 100% of the fee will be non-refundable. Please contact us at info@pure-lotus.ca to advise us ahead of time. 

When registering for a Certification Class such as Reiki or IET, a non-refundable deposit will be taken at time of booking. Credit Card, PayPal and E-Transfers to info@pure-lotus.ca are accepted. The balance of the class will be taken the first day of class. 

100% Cancellation & No Show Fee. If you cancel within 24 hours or do not show, 100% of the fee will be non-refundable. Please contact us at info@pure-lotus.ca to advise us ahead of time. 

50% of your Retreat Rental fee is required at time of booking. If you cancel within 24 hours or do not show, 100% of the fee will be non-refundable.