Booking & Cancellation Policies
When booking a treatment or session with a practitioner, please note that you pay your practitioner directly. Please note their personal preference for payment under their names.
All practitioners accept cash and etransfer. Only some offer debit/credit. Gift Certificates only apply to Services/Workshops/Classes offered by Carrie-Leigh Stockwell.
100% Cancellation & No Show Fee. If you are unable to make your appointment, we do have a 24 hour cancellation policy. If you cancel within 24 hours of your appointment, you will be invoiced for 100% of your sessions fee. This appointment however is transferable and if you have a friend or family member that is willing to take your appointment, please contact us at
info@pure-lotus.ca to advise us ahead of time.
When registering for a Workshop or Program full pre-pyament of the workshop fee will be taken at time of booking. Credit Card, PayPal and E-Transfers to info@pure-lotus.ca are accepted.
100% Cancellation & No Show Fee. If you cancel before 24 hours, you will be refunded for 100% of your sessions fee. If you cancel within 24 hours or do not show, 100% of the fee will be non-refundable. However your space is transferable and if you have a friend or family member that is willing to take your appointment, please contact us at info@pure-lotus.ca to advise us ahead of time.
When registering for a Certification Class such as Reiki or IET, a non-refundable deposit will be taken at time of booking. Credit Card, PayPal and E-Transfers to info@pure-lotus.ca are accepted. The balance of the class will be taken the first day of class.
100% Cancellation & No Show Fee. If you cancel within 24 hours or do not show, 100% of the fee will be non-refundable. However your space is transferable and if you have a friend or family member that is willing to take your appointment, please contact us at info@pure-lotus.ca to advise us ahead of time.
50% of your Retreat Rental fee is required at time of booking. If you cancel within 24 hours or do not show, 100% of the fee will be non-refundable.